Voice AI Assistant
for Airbnb Hosts

The AI Guest Assistant That Guests Actually Love

Stop answering the same questions over and over. Set up an AI assistant for your Airbnb that knows everything about your property -- guests scan a QR code and get instant answers 24/7.

7-day free trial -- No credit card required -- Set up in under 5 minutes

Works with all major rental platforms

Airbnb VRBO Booking.com Cottages.com

AI Voice Guest Assistant for Vacation Rentals

"What's the WiFi password?" "How do I use the heating?" "Where's the nearest supermarket?" You answer these dozens of times a month. Every guest, every stay, the same questions. Your phone buzzes at 2am asking how to work the TV remote.

Phona puts a voice AI assistant on a beautiful guest page that your guests access by scanning a QR code. It knows your property inside out -- WiFi, check-in, house rules, local tips, emergency info -- and answers by voice or text, in any language, at any hour. You get your life back. Your guests get a better experience. Everybody wins.

The Problem

Same Questions Every Guest

"What's the WiFi password?" "How do I use the heating?" "Where's the nearest supermarket?" You answer these dozens of times a month.

Middle-of-Night Messages

Guests check in at all hours and expect immediate responses. Your phone buzzes at 2am asking how to work the TV remote.

Slow Responses = Bad Reviews

You can't always reply instantly. But guests expect it. One slow response and your hard-earned 5-star rating is at risk.

No Time for Yourself

Hosting was supposed to be passive income. Instead, you are a 24/7 concierge glued to your phone.

The Solution

Get Your Life Back

Your AI handles 95% of guest questions automatically. Go to dinner, take a holiday, sleep through the night -- your assistant never stops working.

More 5-Star Reviews

Guests love getting instant answers. Fast, helpful responses lead to better reviews and higher rankings on Airbnb.

House Rules Communicated Clearly

No more "I didn't know" excuses. Your AI clearly communicates check-out times, quiet hours, parking rules, and bin collection days.

Drive Repeat Bookings

A premium guest experience sets you apart. Guests remember hosts who go above and beyond -- and come back.

See It In Action

A real example of how your AI assistant helps guests

What's the WiFi password?

The WiFi network is called SeaCottage_5G and the password is beach2024!

You'll find it on the card by the router in the hallway too.

Thanks! Also, how do I turn the heating on? It's freezing!

The heating thermostat is on the wall in the hallway. Turn the dial to your desired temperature -- it takes about 15 minutes to warm up.

There are also extra blankets in the bedroom wardrobe if you need them in the meantime!

Your guest got answers in seconds -- without messaging you at all.

The Impact on Your Hosting

What an AI voice guest assistant delivers

95%

Fewer Guest Messages

AI handles the repetitive questions

5★

Communication Rating

Instant answers impress guests

24/7

Instant Support

No more 2am phone buzzes

<5m

Setup Time

Paste your listing URL and go

How It Works

Up and running in under 5 minutes. Seriously.

1

Import Your Listing

Paste your Airbnb, VRBO, or Booking.com URL. We automatically import your property details, photos, and description.

2

Add Your Knowledge

Add WiFi passwords, check-in instructions, house rules, local tips -- everything guests usually message you about.

3

Share via QR Code

Print your QR code and place it in your property. Guests scan it and get instant answers to any question, 24/7.

Everything Your Guests Need, In One Place

A complete guest experience -- not just a chatbot

Beautiful Guest Page

A branded landing page with your property photos, welcome message, and all the info guests need. Looks stunning on any device.

AI Voice Assistant

Guests can ask anything about your property by text or voice. The AI answers instantly using only the information you have provided.

Digital Guest Book

Guests can leave reviews, sign the guest book, and share their experience. Builds social proof and personal touches.

Local Places Guide

Automatically suggests nearby restaurants, pubs, tourist spots, walks, and beaches with Google Maps links. Your own local guidebook.

Emergency Info

Local emergency numbers, nearest hospital, GP surgery, and pharmacy. Everything guests need in an emergency, instantly available.

Analytics Dashboard

See which questions guests ask most, how often your assistant is used, and track engagement over time.

Perfect For

Any short-term rental host who wants their life back

Airbnb Hosts VRBO Hosts Holiday Lets Serviced Apartments Short-Term Rentals Property Managers

Your Assistant Can Handle All of This

QR code access Digital guest book Check-in instructions WiFi & codes House rules Check-out reminders Local restaurant tips Parking instructions Appliance guides Emergency contacts Nearest shops Transport info Bin collection days Heating & hot water Key safe instructions Pet rules Nearby walks & beaches Voice & text support

What Hosts Are Saying

★★★★★

"I used to get 15-20 messages a day from guests asking the same things. Now I get maybe one or two. It's genuinely changed my life as a host."

S

Sarah M.

Airbnb Superhost, Cornwall

★★★★★

"Set it up in under 5 minutes. My guests love it -- they scan the QR code as soon as they arrive. Three guests have mentioned it in their reviews already."

J

James T.

VRBO Host, Lake District

★★★★★

"I manage 8 properties and this has been a game-changer. Each property has its own assistant with its own QR code. My cleaners don't get bothered by guests anymore either."

R

Rachel K.

Property Manager, Edinburgh

★★★★★

"The digital guest book is a lovely touch. Guests write really personal messages and it makes new arrivals feel welcome. Much better than a dusty paper book."

D

David L.

Holiday Let Owner, Cotswolds

Frequently Asked Questions

How does a voice AI assistant work for Airbnb guests?
You import your listing and add property knowledge (WiFi passwords, check-in instructions, house rules, local tips). Phona creates a beautiful guest page with an AI assistant. Guests scan a QR code at your property and can ask any question by voice or text -- the AI answers instantly using only the information you have provided.
Do my guests need to download an app?
No. Guests simply scan a QR code with their phone camera and the guest page opens in their browser. No app download, no sign-up, no friction. It works on every smartphone.
Can I use this with platforms other than Airbnb?
Absolutely. Phona works with Airbnb, VRBO, Booking.com, Cottages.com, and any other vacation rental platform. You can import your listing directly or enter your property details manually.
How long does it take to set up?
Most hosts are up and running in under 5 minutes. Just paste your listing URL, review the imported details, add any extra knowledge like WiFi passwords, and print your QR code. That is it.
Will the AI give wrong information to my guests?
The AI only answers based on the knowledge you provide. It will not make things up or guess. If it does not know the answer, it tells the guest to contact you directly. You are always in control of what the AI knows.
Is there a free trial?
Yes. Phona offers a 7-day free trial with no credit card required. You can set up your assistant, generate your QR code, and test everything before deciding on a plan.

Ready to Stop Answering the Same Questions?

Set up your AI voice guest assistant in under 5 minutes. Your guests will love it -- and you will love your inbox.

Works with Airbnb, VRBO, Booking.com, and more