Voice AI Garden Centre
Assistant
Turn every plant label into an expert consultation. Customers scan a QR code, ask any question, and get instant personalised advice -- while you capture their email.
AI Voice Plant Assistant for Garden Centres
Your staff know their stuff, but they can't be in every aisle at once. On busy weekends, customers wander with questions and no one to ask. They pick up a plant, wonder if it will survive their garden, put it back, and leave empty-handed. That's a lost sale you'll never know about.
Phona puts a voice AI plant expert on every label in your garden centre. Customers scan a QR code with their phone and instantly get advice tailored to their specific garden -- soil type, sun exposure, frost risk, companion planting. They get the confidence to buy, you get their email address for follow-up marketing, and your staff are freed up for the customers who need hands-on help.
The Problem
Staff Can't Be Everywhere
Customers wander the aisles with questions but can't find anyone to ask. On busy weekends, wait times drive people away before they ever get help.
Unsure Customers Don't Buy
"Will this grow in my garden?" is your biggest conversion killer. When customers can't get an answer, they put the plant back and leave. That's revenue walking out the door.
Same Questions, Hundreds of Times
"How often do I water it?" "Is it frost-hardy?" "Will it grow in shade?" Your staff answer the same care questions hundreds of times a week, taking them away from higher-value tasks.
No Way to Follow Up
Customers visit, browse, and leave. You have no way to reach them again with seasonal offers, new stock alerts, or planting reminders. Every visit is a one-off.
The Solution
Instant Plant Expertise
Scan the QR code on any label, ask any question. The AI knows care instructions, growing conditions, mature size, flowering time, soil preferences, and more -- instantly.
Personalised Recommendations
"I have a north-facing garden with clay soil" -- the AI adjusts its advice to each customer's specific conditions and suggests alternatives if the plant isn't right for them.
Natural Lead Capture
The AI offers to email care guides, seasonal planting calendars, and new stock notifications. Customers happily give their email because they're getting genuine value in return.
Companion Plant Upsells
"This lavender pairs beautifully with rosemary -- we have some in Aisle 3." The AI naturally suggests companion plants and accessories, increasing basket size without pushy sales tactics.
See It In Action
A customer scans the QR code on a lavender plant label
Will this lavender do well in a north-facing garden? I don't get much direct sun.
That's a great question! This is Lavandula angustifolia 'Hidcote' -- it really does prefer full sun (at least 6 hours daily) to produce its best flowers and strongest scent. In a north-facing garden, it might get leggy and produce fewer blooms. Can I suggest some alternatives that would thrive in your conditions instead?
Yes please! I want something fragrant that flowers in summer.
For a fragrant, shade-tolerant option, I'd recommend:
• Japanese Honeysuckle -- heavenly scent, loves partial shade, flowers June-September
• Daphne odora -- one of the most fragrant shrubs, perfect for north-facing walls
• Lily of the Valley -- classic shade-lover with gorgeous spring fragrance
We have all three in stock. The Daphne is in Aisle 4, near the shrubs. Would you like care tips for any of these?
The Daphne sounds perfect, thanks!
Lovely choice! Daphne odora is evergreen too, so you'll get year-round interest. One tip: they don't like being moved once planted, so pick your spot carefully! Would you like me to email you a care guide so you have it handy when you get home?
Customer leaves with the right plant. You capture their email. Everyone wins.
The Impact on Your Garden Centre
What an AI plant assistant delivers
More Customers Helped
Every customer gets instant expert advice
Basket Size Increase
Companion plant suggestions boost sales
Emails Captured Monthly
Build your mailing list with care guides
Customer Satisfaction
Customers love getting instant expert help
Perfect For
Wherever plants are sold, Phona helps customers buy with confidence
Garden Centres
Large stock ranges, busy weekends, seasonal rushes -- the AI handles the overflow so your staff can focus on customers who need hands-on help.
Plant Nurseries
Specialist knowledge for every variety you grow. Customers get expert advice on soil, pruning, and growing conditions without waiting for staff.
Botanical Gardens
Educational content about every specimen -- visitors learn as they explore. Replace costly printed guides with an interactive AI that answers any question.
Farm Shops
Seasonal plant sections with AI advice on growing your own fruit, veg, and herbs. Help customers pick the right varieties for their plot and climate.
Landscaping Suppliers
Help trade and retail customers pick the right plants for their projects. The AI handles specification questions so your team can focus on bulk orders.
Florists
Flower care advice, arrangement suggestions, and seasonal availability -- all instant. Help customers choose the right bouquet and keep it fresh longer.
Ready to Help More Customers?
Turn every plant label into an expert consultation. Set up in under 15 minutes, no coding required.
7-day free trial. Cancel anytime. Set up in under 15 minutes.